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Forum Discussion

tlfenley's avatar
tlfenley
Follower
May 30, 2021

Net gear rax-70

Recently installed a netgear RAX-70 wi-fi. Changed the user name and password and now when my devices are trying to connect, I get a communication to enter my SN# and I'm prompt to change my password. Any help?

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 02, 2021

    Hello tlfenley,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian