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Forum Discussion

psychopomp123's avatar
psychopomp123
Luminary
Sep 29, 2020
Solved

Netgear Armor down?

I'm unable to log into https://armor.netgear.com at present, keep getting 'internal server error' message. Anyone else seeing this?     Also I'm unable to re-activate Armor (paid subscriptio...
  • ChristineT's avatar
    ChristineT
    Sep 29, 2020

    Hello Kakashi28, 

     

    Thank you for the additional feedback! Can you confirm if this issue is now resolved for you for either the App or the armor.netgear.com portal? 

     

    Cheers,

    Christine

ChristineT's avatar
ChristineT
NETGEAR Employee Retired
Sep 29, 2020

Hello psychopomp123 and Kakashi28, 

 

Thanks for bringing this to our attention! We are looking into it. We'll provide an update as soon as it becomes available.

 

Best Regards,

ChristineT

  • Kakashi28's avatar
    Kakashi28
    Aspirant
    Sep 29, 2020

    Thank you Christine,

     

    The Orbi router couldn't connect to the Armor either. And when I logout and login to Bitdefender app on mobile or laptop it says my subscriton has expried. My subscription doesn't expire until Sept. 2021.

  • TerryPh's avatar
    TerryPh
    Virtuoso
    Sep 30, 2020
    Noticed the NG Armor is behaving abnormally today. Subscription valid until Oct. 27, 2020 but the web site said expired.
    Can you look at the issue Christine.
    Let us know ASAP.
    Thanks