NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cdoan
Mar 20, 2020Tutor
Netgear Ax120 connection issue
Hello guys! Got myself the AX120 router hooked up to Netgear CM1000 w/ Cox Gigablast Service. Every couple days, I have to restart my modem and re-configure my whole setup again as if I just...
- Nov 17, 2020
The R7800 would have been better for you. Plenty of info on Smallnetbuilders regarding this router.
Newfiedrool
Mar 20, 2020Virtuoso
Hi
There is a hot fix available to download.
https://www.netgear.com/support/product/RAX120.aspx#download
If this is installed or you install this it's then best to reset the router using the rear pin method on the back of the router.
Hold it in for about 20 seconds then allow the router to boot back up. Setup as new and don't use a saved config.
Weitefx
Jul 10, 2020Aspirant
I have excatly the same issue. Is the "hotfix' the latest firmware or is there another patch? If so, I have been running this version for a week and no difference in result. Keep losing connection to internet specially on WIFI. Nighthawk app shows "online" when I am not and frequently shows off line when ethernet still goes through. Any other suggestions?
- cdoanNov 17, 2020Tutor
So after what was recommended, I did do it and still had issues. So I ended up getting a new router instead of the all the headache.
Now, I bought the Nighthawk x6s. Now I'm having connection issues and upate issues. Similar problem. I am about to give up on Netgear.
- NewfiedroolNov 17, 2020Virtuoso
The R7800 would have been better for you. Plenty of info on Smallnetbuilders regarding this router.