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Forum Discussion
mikitimsit
Sep 19, 2023Aspirant
netgear ax6000
hi i have this router all the lights on but he don’t respond to anything
mikitimsit
Sep 20, 2023Aspirant
my model is rax120 ax12 -stream
FURRYe38
Sep 20, 2023Guru - Experienced User
Try a 30-30-30 reset process to see if this will kick it out.
If this fails to fully reset it then you'll need to contact NG support and as about RMA options:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx