NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

austinmok915's avatar
austinmok915
Follower
Feb 09, 2020

Netgear do not show up in the google home app list

I just Bought a RAX40 and i am going to try the google assistant function. However, i cannot find the netgear on the google home app. The app auto detect the router as a nest router and ask me to scan the QR code of enter the 9-digit code. I want to ask will this router show up in the google home app properly?

1 Reply

Sort By
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Feb 12, 2020

    Hello austinmok915, 

     

    I would suggest to get in contact with Google regarding the Google Home app discrepancy of the router. Furthermore, there should be a QR code included with your RAX40. Please scan the code and let us know how it turns out.


    Christian