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Delwin's avatar
Delwin
Follower
Sep 19, 2022

NETGEAR MODEM RAX30 Wifi not at high speed.

Hi There, 

 

Have a Netgear RAX30 Modem, 

 

Using the Nighthawk App I can achieve around 40g/b upload and 900g/b Download speeds but yet when  I do speed tests from various devices (example PS5, and is located only 1.5 metres away from Modem, no obstructions in the way) I only seem to get a speed of around 130g/b download.  Modem settings are as per out of the box whereby I assume it chooses the best signal between 3g and 5g. And when I have separated, I'm still not achieving great download speeds compared to what the modem is receiving. 

 

Also, 

 

Is there a trick to turning on the Traffic Meter in the Nighthawk App? When I try using Anywhere Access'  to 'enable' I get a message that says 'This operation is not available. 

 

So I go into setting to turn 'off' Anywhere Access and it says ' This operation is not available using Anywhere access'?!?!? 

 

Also, is there a way I can have more control about how I share the bandwidth around all devices etc, as I don't trust and don't have visibility that the 'Automatic' operation is actually recognizing Gaming console etc

 

Thanks in advance. 

 

Del.  

1 Reply

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Sep 19, 2022

    The RAX30 is a router. Does not have a modem built in. 

    Confirm this is a RAX30. 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    Some wireless devices may not support speeds near 900Mbps. 

     

    Test wired speeds with a ethernet connected PC.