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Forum Discussion
AMG63Dave
Jun 12, 2023Follower
Netgear Modem working RAX Router is not!
Spectrum checked modem everything fine with modem, RAX50 all lights are good rebooted, reset 10 times, on chat with the cable company for an hour. On my wifi only one of my 4 RAX50 connections shows ...
FURRYe38
Jun 13, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
AMG63Dave wrote:
Spectrum checked modem everything fine with modem, RAX50 all lights are good rebooted, reset 10 times, on chat with the cable company for an hour. On my wifi only one of my 4 RAX50 connections shows up in 2G. Never had this problem but today NO power loss but the cable TV and internet were down for 6 hours for repair. I have never had this problem before, I can not log into my router as I get an error and this is the first time that has happened also!!!!!!