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Forum Discussion
HenriqueLang
Aug 31, 2021Aspirant
NETGEAR Night hawk MS80
Dear fellows! Purchased a Netgear Nighthawk wifi6 MR-80 with five MS80 satelites to use in my home. One MS80 satelite cannot connect to my MESH network. Tried factory reset, sync, etc. there is a ...
plemans
Sep 01, 2021Guru - Experienced User
are you able to access the MS80 using its default IP address?
Push and hold reset for 7-15 seconds while its powered on. That'll reset it.
The default ip address is 192.168.1.250. you can hardwire a pc/laptop into it.
If you can, try reinstalling the firmware to it. Maybe something is corrupt in the firmware.
Then try setting it up.
If that doesn't work, I'd either RMA it or exchange it where you got it.
HenriqueLang
Sep 02, 2021Aspirant
Tried your suggestion
Nopes!
It's still blinking white led twice and once a time
What a noticed, after pressing 15s reset botton white led becomes orange (ambar). For a second I believed my problem was solved. But 2 s after returned white, blinking again.
What is strange is my app see the MS80 but cannot find any IP or firmware version. So I believe it's a fault firmware.
Connecting to my PC wired cannot enter web page from this MS80 satelite.
Thanks anyway
I am ssurprise how can NetGear sell a faault unity? No quality control?
Best Regards
Henrique
- plemansSep 02, 2021Guru - Experienced User
HenriqueLang wrote:
I am ssurprise how can NetGear sell a faault unity? No quality control?
Best Regards
Henrique
When you sell in mass quantinties, you will have devices that fail. Or fail from shipping.
Might be worth checking with a moderator to see if there's anything else to try. I don't have any of the MK series so unsure if there's any thing else to try with them.
- HenriqueLangSep 02, 2021Aspirant
Darren
I appreciate your comments
Unfortunately I am very sad about this problem. I have 4 MS80 and a MK83 router. Everything working ok! I need one more MS80 just in my office. But this one recuses to work.
I cannot send back to USA. It will take almost two months to arrive there. In my country Netgear will not fix it. It's not available here.
Thanks anyway.