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Forum Discussion
Diogi
Jul 30, 2019Follower
NETGEAR Nighthawk App
Did NETGEAR discontinue this app or what. It had been working just fine. I went to do a speed test and got the alert “this router not supported by this app.” Anyone else experienced this?
3 Replies
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- microchip8Master
Works fine here on my R7800
- IrvSpMaster
From the KB article (https://kb.netgear.com/000055505/Which-products-support-the-NETGEAR-Nighthawk-app) dated 07/27/2019 it appears the RAX40 is NOT supported. Yours was probably updated recently? They do sometimes drop devices, especially if the device can't support what a new version does?
On Android updated July 27, 2019, on iOS, I can't tell from the Apple Store?
Does say 'new features' though?
- Christian_RNETGEAR Employee Retired
Hello Diogi - Thanks for bringing this up. We'll have the team correct the KB article IrvSp linked as the Nighthawk App indeed supports the RAX40.
Would you mind reinstalling the Nighthawk App to see if that resolves your issue.
~Christian