netgear nighthawk ax12 rax120v2 randomly disconnecting

FURRYe38
Guru - Experienced User
May 30, 2023
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

What is the first 3 characters of the routers serial number in back?
- NetGerWard
  Aspirant
  May 31, 2023
  What Firmware version is currently loaded?
  
  Router Firmware Version V1.2.8.40
  
  What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
  
  The modem is a Arris touchstone CM8200
  
  Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
  
  The ethernet cable between the modem and router is a cat8 that when tested with an ethernet tester are all properly wired in the correct order.
  
  What is the first 3 characters of the routers serial number in back?
  
  6JY
  - FURRYe38
    Guru - Experienced User
    May 31, 2023
    Please load up this beta:
    
    https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/New-RAX120-RAX120v2-Firmware-Version-1-2-8-40-Released/m-p/2303927/highlight/true#M32683
    
    Factory reset the router and setup from scratch. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
    https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router

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netgear nighthawk ax12 rax120v2 randomly disconnecting