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Forum Discussion
NetGerWard
May 31, 2023Aspirant
netgear nighthawk ax12 rax120v2 randomly disconnecting
My Netgear Nighthawk ax12 rax120v2 randomly disconnects after about 9 months of continuous use. After performing a traceroute, my computer is able to connect locally to the router when this occurs. H...
- Jun 01, 2023
Please load up this beta:
Factory reset the router and setup from scratch. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
FURRYe38
Jun 05, 2023Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
NetGerWard
Jun 05, 2023Aspirant
Hi again,
The issue still persisted despite the changes applied. I am using DDNS and vpn services in the router. Would this cause this?
- FURRYe38Jun 05, 2023Guru - Experienced User
Try not using DDNS or VPN.
Just use DNS from the ISP or set a custom DNS address of cloudfare, google or quad 9
- NetGerWardJun 06, 2023Aspirant
The purpose of DDNS is to give my external IP address a hostname. The purpose of using the vpn service function is to give externally connected devices access to my home network. When these timeout events occur it's not when the vpn service is enabled but I did have it enabled yesterday. Could this be a cause?
- FURRYe38Jun 06, 2023Guru - Experienced User
Just try not using DDNS or VPN.
Just use DNS from the ISP or set a custom DNS address of cloudfare, google or quad 9
- NetGerWardJun 17, 2023Aspirant
Yeah, after not using DDNS and the VPN service I haven't had any issues. Thank you!