NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Xiong
Aug 12, 2020Aspirant
Netgear Nighthawk AX12
The router frequently disconnects, prompting no IP address, unable to connect to the IP for a long time
Xiong
Aug 14, 2020Aspirant
Ax12 is the latest firmware. I can’t connect to the network but the Wifi is connected normally. If there is no network, the router needs to be restarted for normal operation. The same problem exists when I restore the factory settings.
plemans
Aug 14, 2020Guru - Experienced User
Xiong wrote:Ax12 is the latest firmware.---no its not. AX12 isn't a firmware number. I can’t connect to the network but the Wifi is connected normally----This makes zero sense. you can't connect but you can connect?. If there is no network, the router needs to be restarted for normal operation. The same problem exists when I restore the factory settings.
And the other info? LIke modem/gateway?
Please make sure to be details and precise. We aren't there to see what you're doing/done.
- XiongAug 14, 2020Aspirant
v1.0.1.122 is the latest firmware
- CoreyzbzAug 15, 2020TutorRax80 with latest update firmware(v1.0.3.98_1.0.46). Keep losing connection with internet but WiFi signal works fine. Problems came up after I updated, never faced it before.
- CJRATLIFFNov 30, 2020Aspirant
I just installed this router and had my laptop WIFI disconnect twice in 4 hours. If this router is junk I need to return ASAP. I changed my NTP setting, changed DNS to Google and disabled broadcast of SSID for guest. I will see what happens.
Router Firmware Version V1.0.2.136
Should I just return??? Is this product junk?