NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jh2324
Apr 18, 2023Aspirant
Netgear Nighthawk AX3000
I Currently purchased this router because I needed something newer and more up to date. I set everything up as the netgear app instructed me to. I was able to stream on it flawlessly for about 4-...
jh2324
Apr 18, 2023Aspirant
There is no modem/gateway connected to it.
V1.0.12.120 is what its currently on.
RAX40
Everything drops. the internet light will disconnect.
I have a local fiber company in my area. Huxley Communications is the name.
plemans
Apr 18, 2023Guru - Experienced User
its connected to some type of converter box or gateway .the RAX doesn't accept a fibre input.
- jh2324Apr 18, 2023Aspirant
It's connected with my ethernet cable going through the WAN port.
- michaelkenwardApr 19, 2023Guru - Experienced User
jh2324 wrote:
It's connected with my ethernet cable going through the WAN port.
Yes, but connected to what?
What is at the other end of the cable from the WAN port/
Every Internet service has something between the router and the world. It is often a cable or DSL modem that plugs into a phone socket in the wall.
More recently ISPs have installed ONTs (optical network termination), a box that connects to a fibre that comes into the property with an ethernet port on the outside.
A few installations – on a campus or apartment block – have wired the place with Ethernet. How those work is up to the people who installed the network. Troubleshooting those networks can be a pain.
- michaelkenwardApr 19, 2023Guru - Experienced User
Sjestyle wrote:
I’m also experiencing the same thing ....Possibly, possibly not.
There can be any number of reasons for those symptoms.
In any case, it is bad form, and against the rules of this place, to hijack someone else's conversation.
NETGEAR Community Terms Of Service | Answer | NETGEAR Support
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator:
- Off-Topic posting
- Thread hi-jacking
Best start your own fresh discussion.
If you do, it helps to include the full details, as suggested in the message header. For example. this bit could mean anything:
…put my old VM router to modem mode
Only you know what that old router is and what "modem mode" means?
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator: