NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
brianbbq
Sep 16, 2022Follower
NETGEAR Nighthawk AX5400, audio video sync then crashes
Hello, I have the nighthawk AX 5400 which I just bought. I've been having problems with the audio in the video going out of sync very badly four seconds maybe tens of seconds, and then my network s...
plemans
Sep 17, 2022Guru - Experienced User
1. what router do you have? AX5400 is a speed
2. what firmware is on it?
3. what modem/gateway is the router connected to?
4. what device is having audio issues?
You weren't very specific with what devices you have and whats going on. Details are key to helping out.
The question also comes that if the old router was having this issue and so it the new router, what else could be causing it? so then we start looking at the rest of your setup and the devices you're using.