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raygonzalez1's avatar
raygonzalez1
Follower
Jun 27, 2020

Netgear NightHawk problem

My netgear would not connect to the internet. It saids that it is offline. I tried every method like restarting it, unplugging cables, etc.

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Jun 27, 2020
    raygonzalez1 wrote:
    My netgear would not connect to the internet.

    Your Netgear what? The model number?

     

    Is it connected to a modem of some sort? If so, what is it?

     

    raygonzalez1 wrote:
    I tried every method like restarting it, unplugging cables, etc.

    Every method? Did that include restarting the whole network, in the correct order.

     

    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it connect.
    • Turn on computers and rest of network.