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andrewncl's avatar
andrewncl
Aspirant
May 15, 2020
Solved

netgear nighthawk rax120 ax12 - cannot connect where do find VLAN ID ?

am having issue connecting after did all the check list provided by netgear & called my internet provider &  they had ask me to get the VLAN ID from netgear. my internet provider was asking to conf...
  • dcinca's avatar
    dcinca
    May 15, 2020

    do you mean this setting?

    I have the Bell fiber internet in Canada, I need to set the vlan to 35 to connect without the bell modem. the other providers may use different vlan #.

dcinca's avatar
dcinca
Apprentice
May 15, 2020

do you mean this setting?

I have the Bell fiber internet in Canada, I need to set the vlan to 35 to connect without the bell modem. the other providers may use different vlan #.

  • andrewncl's avatar
    andrewncl
    Aspirant
    May 16, 2020

    Hi Dcinca,

    thanks for reply to help me out, i manage to reach support over the phone after waited for nearly 2.5 hrs in the phone queue.

    worth waiting as the support person she was calm & giving me steps to follow through & got it all fixed without even look at the VLAN ID, but i sincerely thanks & much appreciated for you to even respond to me, thanks again.