NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kitten00
Dec 14, 2021Follower
Netgear Nighthawk Rax120 Wifi 6 router connection issues. Wifi keeps disconnecting!
I just bought this new wifi 6 router a few weeks ago and now my wifi keeps disconnecting or rebooting..... How many of you are still having the same issue? How is this going to be solved? Return and ...
plemans
Dec 15, 2021Guru - Experienced User
What firmware is on the router?
What modem/gateway is it connected to?
Is it only the wifi impacted? Do wired devices drop?
Have you noticed if its isolated to the 2.4ghz of the 5ghz band?
When it disconnects what actually happens? does the wifi stop broadcasting? Does it connect but say "connected, no internet"? Does it see the ssid but not connect at all? What actually happens?
Is it all wireless devices or only a certain few?
Since its new, there was probably a few updates that were pushed through during setup, did you ever try factory resetting and reinstalling it?