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Forum Discussion
Chimpus21
Apr 22, 2020Tutor
Netgear Nighthawk RAX40 stops sending beacon when TP-LINK HS100 is turned on
Hi, I have been trying to setup my TP-LINK HS100 Smart Wi-Fi plugs and each time I plug these into power my Netgear Nighthawk AX4-RAX40 Wi-Fi seems to drop and not recover until I remove the smart...
ZacharyZSun
Apr 22, 2020Guide
I have the same issue with TPlink hs103! The tplink team gives me the same response. And I have a support ticket open with Netgear. And they have not been very helpful so far. Also the RAX35 causes trouble with my surface pro 4 as well...
Chimpus21
Apr 22, 2020Tutor
Hi ZacharyZSun,
I can't logde a ticket with Netgear as my "complimentary technical support" expired in Feb, so do you mind posting if you get a resolution? I am going to play around with few settings on the router and if I get it working I'll make sure to post instructions here.
I haven't had much issues with other devices except when I turned on "airtime fairness" and when my old tablet connected the entire Wi-Fi network would grind to a halt and be unusable, so I quickly turned that back off.
The TP-LINK support person said they would be happy to co-operate with Netgear to help find a resolution if needed.
- ZacharyZSunApr 23, 2020Guide
Hi Chimpus21,
My support literally ends this week but I guess since my ticket is still open I can still communicate with them. So yes, if I have a solution, I will post it here. My airtime fairness is always off on my router... I got the same response from TP-Link as well and I have let the Netgear support knows TP-Link is willing to connect with them if needed. But they are pretty slow in responding...
- Chimpus21Apr 23, 2020Tutor
Thanks ZacharyZSun, hopefully we can get a resolution soon!