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Forum Discussion
danielfr789
Jan 31, 2025Aspirant
Netgear Nighthawk RAX50V2 - Access Denied Bug SOLVED SOLUTION
I ran into the issue of not being able to log in to my router's GUI. I looked all over these forms for a solution, many saying just factory reset to resolve the issue. I then did some more sear...
- Jan 31, 2025
After updating fw, factory reset with the router DISCONNECTED from the ISP services. Setup and get to the home page, once there, then re-connect to the ISP service. Should be good there.
Ya. Passed this onto NG. No idea if or when they will do anything.
FURRYe38
Jan 31, 2025Guru - Experienced User
Can do a factory reset and set up from scratch with the router OFFLINE from the ISP services and setup from scratch with v.28 FW loaded to keep the router up to date. Then connect to the ISP services. I saw this same issue on my v2. After the FR and setup from scratch, have not seen this issue again. https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/New-RAX41-42-43-50-54-V2-Firmware-Version-1-1-4-28-Released/m-p/2363771/highlight/true#M37956
danielfr789
Jan 31, 2025Aspirant
Surely the new FW is usable, but the issue will persist. As soon as you connect it to the internet you will no longer be able to login to the router unless you disconnect it from the internet.
- FURRYe38Jan 31, 2025Guru - Experienced User
No its usable. I've had my RAX50v2 off and back online a couple of times since the first time I saw this and FR and setup on v.28 FW. Never saw that NG Account log in again. Does seem like v.28 introduces it but the FR clears it. Just have to FR and setup from scratch with the router not connected to the ISP services. Once setup completes after the FR, then reconnect and you'll be fine. The setup from scratch I used was with a wired PC and web browser. MS Edge. Skipped any registration action while setting up. Has not re-appeared on my v2.
- danielfr789Jan 31, 2025Aspirant
Interesting because when I downgraded the FW I forgot to turn off automatic updates and the router updated itself and the problem came back.
- FURRYe38Jan 31, 2025Guru - Experienced User
Try what I mentioned.