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pratik82in's avatar
pratik82in
Follower
Dec 16, 2019

Netgear Nighthawk RAX75 - wifi dropping frequently

I bought Netgear Nighthawk AX6 - RAX75 from costco recently and I have installed it as extenion to existing Verizon Fios.

Also I have turned off wifi from fios router to avoid any channel conflict.

 

I am experiencing frequently wifi dropping in all connected devices. it keeps loosing internet connection and reconnects randomly. I have updated it to recent firmware and still issue exists.

 

1 Reply

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 18, 2019

    Hello pratik82in, 

     

    Welcome to the community! Please note that your recently purchased device is provided with 90 days of complimentary support from our support team which can be accessed by registering your device using the link below.

     

    https://www.netgear.com/support/default.aspx

     

    Would you mind telling me if the issue occurs on all devices connected to the network or only to specific ones? Also, you may want to try disabling AX mode to see if the issue persists. 

     

    Regards,

    Christian