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Forum Discussion
henryrichards
Aug 16, 2023Follower
NETGEAR Nighthawk WiFi 6 Router (RAX120)
I am facing some issues with the NETGEAR Nighthawk WiFi 6 Router (RAX120). When I turned it on, it stops working after a while. Anyone has faced such situation
michaelkenward
Aug 18, 2023Guru - Experienced User
henryrichards wrote:
I am facing some issues with the NETGEAR Nighthawk WiFi 6 Router (RAX120). When I turned it on, it stops working after a while.
Stops working? In what way? No Internet? No wifi?
Why do you turn it on and off? Trying to fix something?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.