NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MPalmeroni's avatar
MPalmeroni
Tutor
Feb 12, 2020
Solved

NETGEAR Nighthawk X6S Smart Wifi Router (R8000P) - AC4000

Hi , My router is blocking some sites from day one nothing is blocked in security And today it’s blocked my company website so I can’t work or order. Any ideas how to sort this issue ? Thanks...
  • plemans's avatar
    plemans
    Feb 12, 2020

    The DM200 has integrated routing functions built in. If you didn't disable them on the DM200, it puts you in a double nat which can cause many different issues. 

    Try putting the DM200 in modem only/passthrough mode. Page 69 of the manual walks you through this. but here's the post from the manual. 

    1. Launch a web browser from a computer that is connected to the network.
    2. Enter http://www.routerlogin.net.
    3. Enter the modem user name and password.
    4. Select ADVANCED > Advanced Setup > Device Mode.
    5. From the Device Mode menu, select Modem (Modem only).
    6. Click the Apply button.
    The modem should then reboot.

     

    You can also try putting the R8000P in Access point mode if you prefer to leave the DM200 with its routing functions running. 

    But you can't do both. One needs to be in router mode. 

plemans's avatar
plemans
Guru - Experienced User
Feb 12, 2020

What modem are you using?

What firmware are you on?

have you tried changing dns providers? You could try google's at 8.8.8.8 or 8.8.4.4    or cloudfare at 1.1.1.1

 

You put that this has been going on since day 1. How long have you had the device? 

  • MPalmeroni's avatar
    MPalmeroni
    Tutor
    Feb 12, 2020
    Hi

    I’m using NETGEAR DM200-100EUs. The nighthawk Router is on latest firmware. Not sure re the modem.

    I have not tried changing DNS , but will do. Should I be changing any setting on modem
    As I have only be logging into router

    Thanks
    • plemans's avatar
      plemans
      Guru - Experienced User
      Feb 12, 2020

      The DM200 has integrated routing functions built in. If you didn't disable them on the DM200, it puts you in a double nat which can cause many different issues. 

      Try putting the DM200 in modem only/passthrough mode. Page 69 of the manual walks you through this. but here's the post from the manual. 

      1. Launch a web browser from a computer that is connected to the network.
      2. Enter http://www.routerlogin.net.
      3. Enter the modem user name and password.
      4. Select ADVANCED > Advanced Setup > Device Mode.
      5. From the Device Mode menu, select Modem (Modem only).
      6. Click the Apply button.
      The modem should then reboot.

       

      You can also try putting the R8000P in Access point mode if you prefer to leave the DM200 with its routing functions running. 

      But you can't do both. One needs to be in router mode. 

      • MPalmeroni's avatar
        MPalmeroni
        Tutor
        Feb 12, 2020
        Plemans thanks so much it worked 😋

        Happy out you don’t know how much time I spent reading forms check I things

        Would you still advise change DNS to Google’s