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mikeezz's avatar
mikeezz
Aspirant
Mar 18, 2020

Netgear premier beta membership program for the netgear RAX 120 router

The NETGEAR Premier Membership Beta has now concluded. With this message, I need some information as to what options I have with the RAX120 router once the 24 months is up and I've paid the monthy $21.49 fee for the 24 months. I'd be ok in buyout of the router and keep it, but I need to know what my options are. Thanks for any intel on this!

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 19, 2020

    Hello mikeezz, 

     

    Welcome to the community! Please contact our Customer Care at customer.service@netgear.com regarding Premier Beta Membership inquiries. 

     

    Regards,

    Christian 

    • mikeezz's avatar
      mikeezz
      Aspirant
      Apr 06, 2020

      I've sent numerous emails to Netgear Customer Support with no answer back! Very frustrating! I just want to know what happens after my 24 months of paying for the premier beta support ends!!

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 08, 2020

    Hi mikeezz, 

     

    Please send me a message with your contact info and I can see if our Customer Care can reach out to you as soon as possible. 

     

    Regards,

    Christian