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Forum Discussion

Fozzy86's avatar
Fozzy86
Aspirant
Jul 27, 2020

Netgear Premier cancellation?

Is there any way I can view or cancel my netgear premier membership? I have no access to any information about it other than my monthly charge on my credit card.
Fozzy86's avatar
Fozzy86
Aspirant
Aug 06, 2020

I emailed support and got no reply.

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 12, 2020

Hi Fozzy86, 

 

Please provide me with the following info in a private message and I can assist with forwarding it to the team. 

 

Name:

Email:

Phone:

Preferred Contact Time: (Including timezone)

 

Thanks,

Christian 

  • Fiji_Mos's avatar
    Fiji_Mos
    Aspirant
    Aug 26, 2020

    Hi Christian_R,

     

    Like Fozzy86, I've also been trying to get in touch with customer service regarding my Premier account and have not heard anything back from them. Can I send you my info?

     

    Thanks for your help!

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Sep 01, 2020

      Hello Fiji_Mos, 

       

      Yes, please do. 

       

      Regards,

      Christian 

      • Audis404's avatar
        Audis404
        Aspirant
        Oct 31, 2020
        Also looking to cancel or buy out my router