NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Tn12685nxk
Jul 07, 2020Follower
Netgear products
Products are garbage do not buy it is a money sucking scheme to keep buying support every time it doesn't work will never buy any netgear products again once my three month support I pay for is up it stops working conveintly
2 Replies
Sort By
Tn12685nxk wrote:
Products are garbage do not buy it is a money sucking scheme to keep buying support every time it doesn't work
Support is free here.
If you called a number that you found with a web search, that almost certainly had nothing to do with Netgear.
Netgear itself does not provide paid for support. It farms that out to GearHead Technical Support.
Web searches can deliver results that scream "Netgear support" at the top but that turn out to be anything but. Using them can be dangerous, for your network and your bank balance.
As a new buyer you can initiate a support call through MyNetgear.
If you login to mynetgear, can you see your router there?
If so, that is where to ask for support.
I had good success with Netgear until AX router. I would not recommend the RAX200 to anyone unless they want an expensive paper weight