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Tn12685nxk's avatar
Tn12685nxk
Follower
Jul 07, 2020

Netgear products

Products are garbage do not buy it is a money sucking scheme to keep buying support every time it doesn't work will never buy any netgear products again once my three month support I pay for is up  it stops working conveintly 

2 Replies


  • Tn12685nxk wrote:

    Products are garbage do not buy it is a money sucking scheme to keep buying support every time it doesn't work

     


    Support is free here.

     

    If you called a number that you found with a web search, that almost certainly had nothing to do with Netgear.

     

    Netgear itself does not provide paid for support. It farms that out to GearHead Technical Support.

     

    GearHead Support

     

    Web searches can deliver results that scream "Netgear support" at the top but that turn out to be anything but. Using them can be dangerous, for your network and your bank balance.

     

    As a new buyer you can initiate a support call through MyNetgear.

     

    If you login to mynetgear, can you see your router there?

     

    MyNETGEAR | Login

     

    If so, that is where to ask for support.

     

  • I had good success with Netgear until AX router.   I would not recommend the RAX200 to anyone unless they want an expensive paper weight