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Forum Discussion
Netgear R6700AX Router new
internet connection working to my laptops but not to desktop. Even if I plug cable directly from router into computer
1 Reply
simback wrote:
internet connection working to my laptops but not to desktop. Even if I plug cable directly from router into computer
Not much to go on there.''
What is this computer? A windows PC?
What happens when you try to connect? Any prompts or error messages on the computer?
What firmware version do you have on the R6700AX?
A number is more useful than "the latest". There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.
