NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rock31482's avatar
Rock31482
Guide
Jun 10, 2020

Netgear RAX120 Issues

I know that there has been many discussions about the issue I may refer to but this is what I am experiencing. For the longest my router was working fine. Recently, I am having issues with devices n...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 12, 2020

Hello Rock31482,

 

Welcome to the community! May you send me a private message with your serial number and the current firmware version you have installed on the router.


Thanks,

Christian 

  • Rock31482's avatar
    Rock31482
    Guide
    Jun 12, 2020

    Well yesterday, I had enough I went to the router and decided to reset it from the physical router itself. I then configured it again and it looks like it is working now but I have a feeling that theissues may start again.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jun 15, 2020

      Thanks for the update on the thread and glad to hear that everything seems to be working now. I've edited your comment and removed your router's serial number from being displayed publicly. 

       

      Christian 

      • Rock31482's avatar
        Rock31482
        Guide
        Jun 18, 2020
        It looks like it is happening again. I have the router exactly the way I want it setup but my wifi is having issues on both bands. I have left the wifi configuration pretty stock but the signal strength is band and the speed on the bands is reduced.
        Can you provide help?