Netgear RAX20

Question

So my router is the RAX20 not the 120 as above, it wasn't listed in there.&nbsp; I just bought this last week when I moved to a new place.&nbsp; Everything is set up and running great, but when I play Xbox and am in party chat with my friends, they hear a constant background noise that they say sounds like a helicopter.&nbsp; I can't hear anything at all when in party chat.&nbsp; I'm using the same equipment otherwise, just the router is new.&nbsp; I couldn't find any settings to change that I thought would fix it.&nbsp; Any ideas?

Christian_R · Answer

Hello Loxim,

&nbsp;

If you recently purchased the device, I would recommend contacting our support team to look into this further. You may contact support by registering your device using the link below.&nbsp;

&nbsp;

https://www.netgear.com/support/default.aspx

&nbsp;

Christian&nbsp;

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Netgear RAX20

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