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Forum Discussion

ngaybuon555's avatar
ngaybuon555
Aspirant
Feb 21, 2022

Netgear RAX35 setting by browser keep revert

Hi I tried to change the wireless SSID and paword on Netgear RAX35 but keep revert to default SSID and password (the one on the back of router) even I updated router the the newest firmware. Tried a...
ngaybuon555's avatar
ngaybuon555
Aspirant
Feb 21, 2022

.microchip8. Thanks for the replied. I already factory reset that is why the SSID and password keep revert to default. I will try revert the firmware later when I am home (at work now) but that happen on the old and then newest firmware.Do you think the web browser have anything to do with the issues? Thanks in advance.

microchip8's avatar
microchip8
Master
Feb 21, 2022

It depends, but in your case I highly doubt that. If you tried many different browsers and it still happens, then there's a bug in the firmware and/or Web UI. If it's really a bug, then I can't help much. Best is to contact NETGEAR and see what they say (unless your 90 days free support has expired)

  • ngaybuon555's avatar
    ngaybuon555
    Aspirant
    Feb 22, 2022

    microchip8.

    I did downgraded the router firmware to the oldest version V1.0.3.62 available in Netgear website and able to changed the setting using WebUI. Thank you!