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Forum Discussion
Netgear RAX80 and Amysen / any other similar smart socket / plug and Smart Life App
Having an issue with new smart plugs trying to add to app / network. So I bought the same brand a year ago (at the time I had an older Netgear 2.4/5GHZ Router) and they connected no issue with S...
Might try disabling Smart Connect if enabled on the router and separate the SSID names.
Try changing channels, 1, 6 or 11 on 2.4Ghz.
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
So Smart Connect is not on, but will try changing the Wifi SSID. Right now they are just separated by 2.4 or 5 but the name is the same, meaning network 2.4 and network 5g (for example). Are you suggesting i change the name completely to something else to test this?
Should I throttle it down to 54mbps as right now under 2.4 its set at "up to 1200 mbps"?
Ok so tried changing SSID for 5 ghz to something comepletely different and still nothing.
Have switched from Channel 1 to another Channel and still nothing.
As a quick test, disable WPA security on the wifi router, connect the setup mobile device to the wifi while in the open. Can you connect these devices to the router then?
Re-enable WPA2 and AES after checking this...I was so hoping this would solve it, the easiest hurdle to climb. Still not working however. But with that said i had restored the rest of my settings back to normal aside from the removal of WEP on 2.4ghz. This is crazy because I had an older 5GHZ Netgear router which worked fine with the same kind of plugs about a year ago. The only thing that changed was I upgrade to the RAX 80 to take advantage of the new fiber internet I have coming into my house.