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Forum Discussion
Netgear Reviews on AX4300
Like many, I bought the AX4300 at Costco. I sort of bought it on a whim as it was a good price and my old AC1200 (Netgear) could use an upgrade. I get home, visit the Netgear web site and see 15 very...
A couple things.
1. AX4300 is a speed. not a model. Which one did you buy? Are you talking the RAX45? Its the only AX4300 I found on costco. netgears site doesn't have many reviews. Check out amazons. https://www.amazon.com/Netgear-Nighthawk-6-Stream-AX4300-Router/dp/B086ZNJ1J2
2. You'll find complaints about ALL of the AX routers out now. Its a brand new wireless spec and there's always issues with generation 1. We seen the same thing with the transistion to AC.
3. Forums are where people go with issues. And people with issues do complain. More than those without issues. What you don't see is the ones that it just works for and they don't leave reviews.
All manufacturers of AX routers are having a certain percentage of issues. The rollout of AX increased those issues versus just a router update. but it wasn't super high, its just those with issues tend to be louder than those without. Nice thing about costco though is they have a generous return policy. If it was me? I'd try it out. Maybe it'll work great for your setup. If it doesn't, then return it and hold off for generation 2 of AX.
Thanks, and while I agree about people positing negative issues of trouble, there are 15 of these vs. the 4 that have 5 start. This ratio will be similar all over with some just positing "it works" or "it's great" as the only comment - so I throw these out as they don't know. Yes, it's Costco, and a return is simple and easy. I will try it later today and hope for the best. I have had NG products that work - as some say - and in a few months it seems the RF power Amp just dies.. no cooling? (not enough).. I never debugged the issue as it was always easier to just go buy a new NG router and move on.. but there were issues a few years back with this.
You know, I feel like I'm rolling the dice and hoping.. and this isn't how it should be.. it should work, and work well out of the box. I get the new technology part of it but if NG is expecting us to call in and report problems so they can work on them / get the bugs out, they should do this before release, not after. Just leaves a bad taste in my mouth is all.
Thanks for the reply.Looking at Amazon... this is what I want to avoide... (Note, poor reviews arr 18%, almost one in 5).. I don't consider that very good. (an there are another
Review: I work from home and must VPN to our office network using Windows 10 VPN connection. Replaced an Asus with an AX4300 I bought at Costco. Speed is as advertised. I spent 4 + hours in four calls/sessions with the Netgear tech support to help, when VPN would not connect and when I tried it killed the internet connection. Each time I was on hold for more that an hour., finally got a tech and then another hold and then got disconnected. EACH TIME!
This router may be fine, but it does not support pass through VPN. I will never purchase another Netgear product due to the terrible support. I wasted so much time and money I cannot recover. I have a software company and I'm instructed my IT shop to replace all Netgear products. Just in case we'd need to call support.Another: Netgear AX4300 Router was a huge disappointment and waste of time
Another: Good name not sure Netgear is making quality anymore
Another: Better signal strength than previous router but frequent WIFI drops
Assuming these guys are not idiots.. there will be problems and hours spent talking with tech support.. what a pain.. if I have to make one call, its going back to Costco before the call!
Well... I just installed this router. All went well. Plugged in the cable from the Modem, reset the modem, used my iPhone to install per the APP, all went well. The Router updated to the new firmware with no issue. There are a few Armor things I don't know about yet and I read somewhere that you MUST use it, but all the literature I see indicates after my 30 day free trial I don't need to keep using it, so I'll hope for the best here. There is a Black Friday 'deal' for $29.99 / year but clearly since I just installed it, I won't buy it yet - but should I decide to keep it, I'll make note of this deal. It's been about 2 hours stince install - all working fine. I'll update if issues arise..
No, you don't need to use armor. Some like its security features that it offers but you're not required to use it.
i've trialed it and prefer to not use it.
Glad its working fine for you!