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Forum Discussion
colorado_scott
Nov 27, 2020Star
Netgear Reviews on AX4300
Like many, I bought the AX4300 at Costco. I sort of bought it on a whim as it was a good price and my old AC1200 (Netgear) could use an upgrade. I get home, visit the Netgear web site and see 15 very...
colorado_scott
Nov 28, 2020Star
Looking at Amazon... this is what I want to avoide... (Note, poor reviews arr 18%, almost one in 5).. I don't consider that very good. (an there are another
Review: I work from home and must VPN to our office network using Windows 10 VPN connection. Replaced an Asus with an AX4300 I bought at Costco. Speed is as advertised. I spent 4 + hours in four calls/sessions with the Netgear tech support to help, when VPN would not connect and when I tried it killed the internet connection. Each time I was on hold for more that an hour., finally got a tech and then another hold and then got disconnected. EACH TIME!
This router may be fine, but it does not support pass through VPN. I will never purchase another Netgear product due to the terrible support. I wasted so much time and money I cannot recover. I have a software company and I'm instructed my IT shop to replace all Netgear products. Just in case we'd need to call support.
Another: Netgear AX4300 Router was a huge disappointment and waste of time
Another: Good name not sure Netgear is making quality anymore
Another: Better signal strength than previous router but frequent WIFI drops
Assuming these guys are not idiots.. there will be problems and hours spent talking with tech support.. what a pain.. if I have to make one call, its going back to Costco before the call!
colorado_scott
Nov 28, 2020Star
Well... I just installed this router. All went well. Plugged in the cable from the Modem, reset the modem, used my iPhone to install per the APP, all went well. The Router updated to the new firmware with no issue. There are a few Armor things I don't know about yet and I read somewhere that you MUST use it, but all the literature I see indicates after my 30 day free trial I don't need to keep using it, so I'll hope for the best here. There is a Black Friday 'deal' for $29.99 / year but clearly since I just installed it, I won't buy it yet - but should I decide to keep it, I'll make note of this deal. It's been about 2 hours stince install - all working fine. I'll update if issues arise..
- plemansNov 29, 2020Guru - Experienced User
No, you don't need to use armor. Some like its security features that it offers but you're not required to use it.
i've trialed it and prefer to not use it.
Glad its working fine for you!
- colorado_scottNov 29, 2020StarThanks for the info. I don’t plan to use either. I’ve been using routers for any tens of years and never had a problem. This is not to say threats on us all have not increased but I don’t see the need to pay for something based on a ‘fear’ that something might happen. So many use fear as a motivator to get our money!
- colorado_scottDec 01, 2020Star
I have turned Armor off.. no issues. Glad I don't need to pay for this protection. I installed a USB stick and most of my 'smart' TV's picked up the router and the USB stick as an "input" - I am easily able to stream movies / pictures to my TV from the USB stick. Thats a neat feature. My old router did not have this ability. Anyway, all working good on the 2nd day and working with features as I sift through the 160 page on line manual.. uggh!!
- plemansDec 01, 2020Guru - Experienced User
I'm glad its working well for you!
there is always that percentage that have issues but i'm happy you weren't one of those