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Forum Discussion
NETGEAR Router RAXE300 does not show correct connected devices
Under My Router: Nighthawk RAXE300 / Attached Devices the list of devices shown overlaps the name of the previously connected devices. The list of attached devices shown are NOT accurate. After paying $$$ I don't think I am satisfied with the experience even after refreshing the page using "Refresh" button the listed devices names, ip and mac address are all mismatched.
Please suggest a fix or send me replacement.
2 Replies
signalRX2022hX wrote:
Under My Router: Nighthawk RAXE300 / Attached Devices the list of devices shown overlaps the name of the previously connected devices. The list of attached devices shown are NOT accurate.
Please attach a screen shot that illustrates the problem and a description of this overlap or inaccuracy.
signalRX2022hX wrote:
Please suggest a fix or send me replacement.
Alas, members of the community forum are not Netgear employees and thus have no connection with product returns or warranty replacement. I, personally, always purchase from a vendor with a liberal return policy, such as Amazon, Best Buy, or Costco. New Netgear products (not used) come with 90 days of 'complimentary support'. After registering the product, navigate to https://www.netgear.com/support/ and select Contact Support.
Are you using any ios devices? If so, make sure icloud relay and private mac/ip address are disabled. They can cause issues on the connected devices page as well.
