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Forum Discussion
New - RAX41/42/43/50/54 V2 Firmware Version 1.1.3.18 Released
New Features: 12/13/2022
Include China gaming feature XunYou promotion pop-out window
Bug Fixes:
Fixes the issue where the AP mode cannot forward multicast packet issue
Fixes the issue ...
Just FYI for anyone using Access Controls on there RAX50v2 and possible extends to the 40 series as well:
Seems to be a minor WEB UI display issue at this time.
We've passed this onto NG for review.
Question::
FURRYe38 wrote:Just FYI for anyone using Access Controls on there RAX50v2 and possible extends to the 40 series as well:
Seems to be a minor WEB UI display issue at this time.We've passed this onto NG for review.
Why do I not have access to this feed? I click the link and I get an access denied web page.
The RAX54Sv2 also uses the same firmware version 1.1.3.18.
I switched to the RAX54Sv2 from the RAX54S because I was losing IPv6 connectivity every three to four weeks, I have Comcast with vCMTS. It seems I have gone from the frying pan to the fire since I now lose IPv6 every week. I have been working with a chief Comcast engineer to resolve this problem. He suggested I also put in a ticket to Netgear. So far Netgear customer support has been very bad. I explained the problem and the customer support person (written) and the then responds by asking me a question about something I already answered. I then get transferred to another support agent who incorrectly reads my written responses. It appears Netgear is not training their customer support people to take the time to read my responses or they have such a large workload that they do not have the time to read it.
Every time I get a response from Negear it is from a different first line agent. They seem to be following a script. Wth the help a top Comcast engineer we have identigied the problem with vCMTS and IPv6 disconnecting about every week. We need Netgears help in resolving the problem and I even forwarded to Netgear the findings of the engineer with a request for a supervisor to get involved. Dealing with Netgear so far has been very frustrating!