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Forum Discussion
FURRYe38
Dec 05, 2023Guru - Experienced User
New - RAX41/42/43/50/54 V2 Firmware Version 1.1.4.28 Released
Bug Fixes: 11/21/2023
Fixes the issue where default time zone is in wrong setting when internet access is not available.
Fixes the issue where offline client devices will show on current connec...
- Feb 15, 2024
Known Issues:
For users seeing a Access Denied message after the FW is loaded and processed by the router, users will need to press the reset button in back for 10 seconds then release. https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Walk thru the setup wizard with a wired PC and web browser at 192.168.1.1 resolves this issue.
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Do NOT load a backup configuration file. Access to routers web page returns. Then go back in and make a new backup configuration to file after the router is set up from scratch.
I also saw this issue with my RAX50v2 after updating to v.28 FW. A factory reset and walk thru the Setup wizard solved it and I got access to the WEB UI on the router using MS Edge. Users can revert to prior working version of FW as well.
If this fails for you, then you'll need to contact NG support and have them help you out.
nmincone
Sep 13, 2024Tutor
was at the clients again yesterday to make some changes and realized the issue had returned, not sure when since my last post but unless the router is disconnected from the WAN there is no way to access the web UI... also noticed there have not been any FW updates from NG since my last post.
- FURRYe38Sep 13, 2024Guru - Experienced User
So after doing the factory reset, and going back later on, the problem returned? Can't access the WEB UI? Seeing the Denied Access web page?
nmincone wrote:
was at the clients again yesterday to make some changes and realized the issue had returned, not sure when since my last post but unless the router is disconnected from the WAN there is no way to access the web UI... also noticed there have not been any FW updates from NG since my last post.
- nminconeSep 13, 2024Tutor
Exactly... just logged off, this is what we saw.