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New - RAX80/RAX200 Firmware Version 1.0.10.140 Released
New Features and Enhancements: 7/20/22
Support Japan IPv6 DS-Lite, MAP-E.
Bug Fixes:
Reduced unnecessary DDoS message printed at logs.
Security Fixes:
Fixes security vulnerabiliti...
Since I updated the RAX200 to 10.0.10.14 the router keeps hanging Evey few days and becomes not responsive. That means not responding to nighthawk app and/or to its IP address.
Only workaround if power off/on the router using the physical back button.
I did factory reset also for nothing...
Only workaround if power off/on the router using the physical back button.
I did factory reset also for nothing...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Does the router feel extra warm or hot on top when this happens?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
UserRax200Hello,
1) What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
AX7501-B0 Firmware Version: V5.15(ABWW.2)C0
2) Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
I have a very good quality CAT6 cable (Its shielded, etc...)
3) Does the router feel extra warm or hot on top when this happens?
Hm... I am not sure. I think its often warm on the top. I can't say if it was "that warm". I know the airflow intake is from below, its not blocked either.
4) Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Hm, I certainly rebooted both devices, not in the exact order you described,
I will try to follow the following instructions.
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
PS: I forget if I said that but before update to 10.0.10.140 I did not have that particular issue.
PS2: I'm in the hospital, more often than home. My wife reported me a few additional blocking, I also witnessed a few on my last outings.
Your ISP service device seems to have wifi and built in router already:
if this is correct...If so, This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setupI would try option #2...
