NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FURRYe38
Jul 20, 2022Guru - Experienced User
New - RAXE500 Firmware Version 1.0.10.86 Released
New Features: 7/12/22
Supports SpeedTest sever manual select list
Supports HK, UAE Wi-Fi country options
Security Fixes:
Fixes security vulnerabilities.
For more information about s...
Tonkinite
Jul 20, 2022Luminary
I saw some odd behavior with this build after startup:
- On startup the Guest networks briefly appeared and then went away. I don't have these enabled, perhaps this was happening previously and I just haven't caught it in the past.
- The 2.4GHz band showed as Hidden even after the 5GHz network appeared, Smart connect is enabled and neither should be hidden. I was going to bounce the router, but I used the front panel to disable the hardware radios and reenable them, and this issue went away. Possibly a startup race condition of some kind.
I took some screen captures of the WiFi patterns this time. The attached shot shows the 2.4GHz Surveillance Guest network at the top of the status list, and the main 2.4 GHz network hidden, Netgear:39:F1:A3, while showing the main 5GHz network Ascension up and running.
I have additional screenshots that show more details, but it appears I can only attach one at a time.
No, I haven't done a factory reset yet, if the issue reoccurs I'll do that, and I'll likely explore further on the weekend. I wish factory resets were't so time consuming.
OS: macOS Monterey, with Safari browser
FURRYe38
Jul 20, 2022Guru - Experienced User
A pro for factory reset is that if you can reset and setup from scratch, soon after, make a backup configuration to file. I recommend this backup not include additional router features like Access Controls, Armor, SPC and Traffic Meter. Just make a base backup config to file. This will save you time IF and when factory resets are needed. You'll be back up in a few minutes rather than hours. LOL. Afterwards, if you enable any additional features, make another back up of this as well. So you have a base and a featured backup in case something happens.
- TonkiniteJul 20, 2022Luminary
I don’t use those features, so I’m more or less doing that already. I have a number of other features that default to on turned off as well, such as PnP, IP6, media sharing, etc
- FURRYe38Jul 20, 2022Guru - Experienced User
Kewl. Sounds good. Less is more. LOL
Back ups save time for sure.
Can you tell us if you see System Uptime on the routers debug web page and also do you happen to see Thermal Fan option anywhere on this page?
- TonkiniteJul 23, 2022Luminary
With a hard restart of the router this morning, I saw the same symptoms as previously (with the 2.4GHz SSID being hidden and staying hidden). I examined the router settings via the admin interface and found some of the lower band settings appearing incorrect, most notably the security setting which indicated off rather than mixed wpa3/wpa2. I corrected this and modified the channel, which I had previously planned to do anyway, and applied. The startup was clean this time, though the guest network appeared briefly as before (curiously this doesn’t happen with the higher bands). I then did another hard restart and the behavior was fine also. I have to wonder if the router must be sometimes having a problem corrupting internal settings during a firmware update and whether that’s at least a partial rationale for the factory reset recommendation.
I did see the System Uptime on the debug page but I do not see any Thermal Fan text on this page either with Safari or Firefox, might this require some other option to be set?