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Forum Discussion
FURRYe38
Jul 20, 2022Guru - Experienced User
New - RAXE500 Firmware Version 1.0.10.86 Released
New Features: 7/12/22
Supports SpeedTest sever manual select list
Supports HK, UAE Wi-Fi country options
Security Fixes:
Fixes security vulnerabilities.
For more information about s...
Tonkinite
Jul 23, 2022Luminary
With a hard restart of the router this morning, I saw the same symptoms as previously (with the 2.4GHz SSID being hidden and staying hidden). I examined the router settings via the admin interface and found some of the lower band settings appearing incorrect, most notably the security setting which indicated off rather than mixed wpa3/wpa2. I corrected this and modified the channel, which I had previously planned to do anyway, and applied. The startup was clean this time, though the guest network appeared briefly as before (curiously this doesn’t happen with the higher bands). I then did another hard restart and the behavior was fine also. I have to wonder if the router must be sometimes having a problem corrupting internal settings during a firmware update and whether that’s at least a partial rationale for the factory reset recommendation.
I did see the System Uptime on the debug page but I do not see any Thermal Fan text on this page either with Safari or Firefox, might this require some other option to be set?
FURRYe38
Aug 01, 2022Guru - Experienced User
Would you post screen captures of what you see if and when this happens again?
Ya, I guess thermal fan wasn't included in the UI for the 500. Would be nice to have that to help keep the unit cool. I have external fan running with my 500.
Tonkinite wrote:
With a hard restart of the router this morning, I saw the same symptoms as previously (with the 2.4GHz SSID being hidden and staying hidden). I examined the router settings via the admin interface and found some of the lower band settings appearing incorrect, most notably the security setting which indicated off rather than mixed wpa3/wpa2. I corrected this and modified the channel, which I had previously planned to do anyway, and applied. The startup was clean this time, though the guest network appeared briefly as before (curiously this doesn’t happen with the higher bands). I then did another hard restart and the behavior was fine also. I have to wonder if the router must be sometimes having a problem corrupting internal settings during a firmware update and whether that’s at least a partial rationale for the factory reset recommendation.
I did see the System Uptime on the debug page but I do not see any Thermal Fan text on this page either with Safari or Firefox, might this require some other option to be set?
- TonkiniteAug 02, 2022Luminary
I’ll try to remember to do that.
I restarted the router over the weekend, the 5GHz band was half width at 80 at the time and had been like that for three or more days prior to that. After the restart, the 5GHz band was back to full width at 160. The router had been running for almost two weeks since the previous restart.
- FURRYe38Aug 02, 2022Guru - Experienced User
Sounds good. Have you added any additional cooling under the router?
- TonkiniteAug 02, 2022Luminary
No, my router has never run especially hot, the air coming off the top is perhaps 85° to 90°, even with roughly 55 devices attached, including 8 WiFi cameras. I do have virtually all of the optional features turned off though.
It sounds like your router is having a tougher time, I wonder what is different?
- TonkiniteAug 17, 2022Luminary
With this build the 5GHz band is consistently shifting from a width of 160 to 80 after around ten days and I usually restart it at that point
- FURRYe38Aug 17, 2022Guru - Experienced User
How do you have wifi and advanced Wifi configured?
What all do you have connected on 5Ghz?
Does the router feel extra warm to the touch on top?
Any wifi neighbors near by?