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New - RAXE500 Firmware Version 1.0.10.86 Released
New Features: 7/12/22
Supports SpeedTest sever manual select list
Supports HK, UAE Wi-Fi country options
Security Fixes:
Fixes security vulnerabilities.
For more information about s...
Internet port auto detect I've never seen work on either the router built in web page wizard or Nighthawk app on any firmware version since purchasing the router.
What Brand and model ISP modem/ONT do you have? Verizon FIOS. ONT is a Verizon branded Alcatel-Lucent BVMBS10DRA
Are you using the main 1Gb WAN port or the 2.5Gb port when you first setting up the router? Yes, but wanting to be prepared for Verizon 2GB upgrade I was using the 2.5 port. Both web wizard and NH app say auto detect port but never do. I have to use 1GB port.
What CAT# lan cable are you using? Cat 6 may be Cat 6e
Router will not activate my armor service. Currently using trial.
Are you using the NH app to access the Armor feature? Did you factory reset the router after applying the FW update, setup with a web browser, then use the NH app to access the Armor feature? I recommend you post here for any and all Armor issues you may have:
Pic on right (see attached) is NH app error activating armor. Background pic is from armor.netgear.com showing trial is activated for some reason. I checked my subscription, and it says 229 days left.
Also, devices on NH app = 9, on armor = 3
Finally, I do have an ancient case open which has been sent to Bitdefender to address according to the tech assigned.
I reset my router to factory defaults again trying just the NH app. I did the reset through routerlogin.net. While that was doing its thing I cleared all devices from armor.netgear.com. After about an hour of troubleshooting because I couldn't configure my router, I ended up resetting the router again via reset button and deleting and reinstalling NH app. Finally I was able to put a basic config on my router. Then went in to the web page for tweaks, installed the router cert to get rid of the 68 messages from bitdefender, saved my cert and config to onedrive. Phew! This is too much work for a Sunday.
Next time try setting up with a ethernet connected PC and web browser.
Be sure that the RAXE IS connected to the ONT using it's 1GB WAN port first thing if you do a factory reset. The 2.5Gb port is not fully enabled when a factory reset is performed.
PM3 wrote:
I reset my router to factory defaults again trying just the NH app. I did the reset through routerlogin.net. While that was doing its thing I cleared all devices from armor.netgear.com. After about an hour of troubleshooting because I couldn't configure my router, I ended up resetting the router again via reset button and deleting and reinstalling NH app. Finally I was able to put a basic config on my router. Then went in to the web page for tweaks, installed the router cert to get rid of the 68 messages from bitdefender, saved my cert and config to onedrive. Phew! This is too much work for a Sunday.
