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K-Med's avatar
K-Med
Aspirant
May 06, 2020

New AX6 RAX45 Buzzing/Humming/Coil Whine

Hey guys,

 

Hope everyone is safe and healthy. I just picked up an RAX45 AX6 from Costco (6 Stream Costco Version) and I'm loving the range and still tweaking a few settings, but I noticed that there is coil whine/buzzing/humming/static noise coming from the unit when there is WiFi activity. I've heard of this issue with R7000's back in the day, but I haven't owned a Netgear router in a while. My Asus AC68u that I came from was absolutely silent during wireless transmissions.

 

Just wondering if other users of these AX routers have noticed this sound? I know that some coil whine is present in a lot of electronics (for instance my video card whines a bit at certain loads), but I've never heard a router with it until now. Just wanting to weigh out the chances of getting one that's silent if I return this one at Costco.

 

Thanks for any input in advance guys and girls!

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 07, 2020

    I've got several AX routers and none of them make a hum or noise (other than a fan spinning up or running)

    If its fanless or the fan isn't moving, I'd exchange it while you're still in the exchange period. 

    • K-Med's avatar
      K-Med
      Aspirant
      May 07, 2020

      Thanks for your reply Plemans. I don't believe it's a fan, even though supports says it could be. I don't think the AX6 model has a fan and it definitely sounds like coil whine. I know some people can't even hear sounds like this, but I seem to be extra sensitive to it (lucky me). I could easily go swap it at Costco, so I might just go ahead and do that while I'm still within their return period.

       

      I was somewhat hoping someone would say that it's totally normal and to live with it...lol

      • plemans's avatar
        plemans
        Guru - Experienced User
        May 07, 2020

        It might be totally normal and you just pick up on sounds other don't. But it sticks to be 2-3 months in and have it go bad and have to go through the rma process. 

        I've done it. Much easier to just swap/exchange when you're within a return period.