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Forum Discussion
SAM_the_GAM
May 30, 2019Luminary
New firmware released RAX80 1.0.1.58
Manually checked for new firmware and was plesantly suprised there was a new version 1.0.1.58. So far so good!
SAM_the_GAM
Jun 05, 2019Luminary
I discovered some bugs with this firmware I had to roll back to 1.0.1.56
#1 Whenever my cable modem renewed it's DHCP lease it would cause the WAN on the router to disconnect and disconnect my ethernet devices. They do reconnect but you can see the connection time was restarted in the status screen.
#2 Whenever Apple Watch Series 3 GPS/Cellular would connect to the 2G wireless connection the router would reboot.
Christian_R
Jun 06, 2019NETGEAR Employee Retired
Hi SAM_the_GAM,
#1 - Does this happen on all wired devices? Would you mind providing the type of devices that were disconnecting.
#2 - What version of watchOS is your watch on?
~Christian
- SAM_the_GAMJun 06, 2019Luminary
#1 Devices plugged into the LAN Ethernet (1) Vonage VOIP Telephone Adaptor (2) Verizon Wireless Samsung LTE Network Extender 2 (3) AppleTV 4K (4) XBOX ONE S. Yes all the devices disconnect because the LAN ports connection reset when the WAN connection resets. This only seems to happen on the 1.0.1.58 firmware. The internet connection is stable on 1.0.1.56
#2 WatchOS 5.2.1
#3 I also experienced issues connecting to the router GUI using “routerlogin.net” had to use 192.168.1.1 to access the router.
- Christian_RJun 06, 2019NETGEAR Employee Retired
Hi SAM_the_GAM,
Thanks for confirming. How often did issue #1 occur and how long would it take for the devices to reconnect? May you also provide the model number of your cable modem. As for #2, I'll report to engineering and provide an update as soon as possible.
~Christian- SAM_the_GAMJun 06, 2019Luminary
#1 Cable modem is DOCSIS 3.1 "Technicolor E31T2V1" on the GIG plan with Spectrum. The WAN would reset once every 4 hours. I am guessing whenever the cable modem went to renew it's DHCP lease. The devices would reconnect instantly once the WAN had internet connectivity. When the WAN connection was reset it would also reset the LAN connections. This can be seen under up time in the statistics of internet port under "ADVANCED"