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Forum Discussion
New firmware released RAX80 1.0.1.58
Manually checked for new firmware and was plesantly suprised there was a new version 1.0.1.58. So far so good!
Hi SAM_the_GAM,
#1 - Does this happen on all wired devices? Would you mind providing the type of devices that were disconnecting.
#2 - What version of watchOS is your watch on?
~Christian
#1 Devices plugged into the LAN Ethernet (1) Vonage VOIP Telephone Adaptor (2) Verizon Wireless Samsung LTE Network Extender 2 (3) AppleTV 4K (4) XBOX ONE S. Yes all the devices disconnect because the LAN ports connection reset when the WAN connection resets. This only seems to happen on the 1.0.1.58 firmware. The internet connection is stable on 1.0.1.56
#2 WatchOS 5.2.1
#3 I also experienced issues connecting to the router GUI using “routerlogin.net” had to use 192.168.1.1 to access the router.
Hi SAM_the_GAM,
Thanks for confirming. How often did issue #1 occur and how long would it take for the devices to reconnect? May you also provide the model number of your cable modem. As for #2, I'll report to engineering and provide an update as soon as possible.
~Christian#1 Cable modem is DOCSIS 3.1 "Technicolor E31T2V1" on the GIG plan with Spectrum. The WAN would reset once every 4 hours. I am guessing whenever the cable modem went to renew it's DHCP lease. The devices would reconnect instantly once the WAN had internet connectivity. When the WAN connection was reset it would also reset the LAN connections. This can be seen under up time in the statistics of internet port under "ADVANCED"
Hi SAM_the_GAM,
I'd like for support to get in contact for further investigation on the latest firmware. If you wish to be contacted, please send me a message with your contact info and serial number.
~Christian