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Forum Discussion
New Firmware Released RAX80 1.0.3.88
Bug Fixes: Fixes the issue where the wireless transmit power does not match the percentage set by the “Transmit Power Control” setting, which is on the of Advanced-Wireless-Settings page of the rou...
Any idea why factory reset is necessary after firmware update? Seems a bit extreme. I also have a EAX80 and an EX7700...will I need to reset the extenders as well?
thedge wrote:
Any idea why factory reset is necessary after firmware update?
It isn't always. But updates sometimes introduce changes that are not compatible with older settings.
This is also a support call of last resort when people have problems. "Do a factory reset". Sometimes it works, but often not.
You can always back up your settings before you reset. If that doesn't fix problems, you can then restore the settings.
- Mine bricked itself after the upgrade from 1.0.2, did a factory reset and tried restoring the settings, same thing...
Orts001 wrote:
Mine bricked itself after the upgrade from 1.0.2...What do you mean by that?
The "bricked" term doesn't have a technical definition, but people usually lob it in when they have corrupt firmware, the flashing power LED.
When that happens you can forget about factory resets or restoring settings.
What you can try is the recovery reset:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
If it works, you may end up in a state where you can reflash the firmware, or get into TFTP:
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
- Only the WiFi icon is lit on the router but no WiFi or Lan access is available, that happens when the firmware updated itself or when restoring my old setting after the upgrade.
Only option to get access back is through hard reset
I did a factory reset this morning...and many many hours later I have my network back up and running. I reset the router with the extenders turned off to simplify things. After the reset, the network drops started ocurring almost immediately. I tried different settings and reboots trying to narrow the problem down. Once I turned off OFDMA for 2.4 and 5GHz networks and set security back to WPA2-PSK from WPA2(AES)/WPA3 and restarted the router. Instantly, after reboot everything started working again. I added both extenders to my network and I haven't experienced any issues for several hours. The only odd thing I see now are two devices on my network that have IP addresses outside the range of addresses my router would assign. My IP's start with 10.0.0 and one of the addresses is 169.254.95.216 (which I know is connected to a Nanoleaf smart lights) and another 192.168.1.250 which I have no idea where that is from.
I''m just happy to be back up and running.
thedge wrote:
My IP's start with 10.0.0 and one of the addresses is 169.254.95.216 (which I know is connected to a Nanoleaf smart lights) and another 192.168.1.250 which I have no idea where that is from.
It may come from a modem/router that sits in front of your RAX80.
The RAX80 likes to use 192.168.1.1, but if it senses another router on your network it will opt for 10.0.0.1 or something else.
As various manuals say:
"If the router detects a conflict with a WAN IP address, it changes its IP address to 10.0.0.1 or 172.16.5.1."
This may well explain the problems you had, not to mention the mess of addresses that you see.
I may be well off track, but you can confirm that by telling us the make and model of the modem, of there is one, in front of your router.
If all is well now, fine, but if I am correct, and you want to avoid future problems, you might want to sort out this "double NAT" obstacle.
What is Double NAT? | Answer | NETGEAR Support
I have the Costco RAX75, but the firmware appears to be the same as the RAX80. This is the most frustrating experience I have ever had with any piece of technology. I get constant wifi dropouts from all devices. Any devices that are hard wired work perfectly fine.
I tried factory resetting several times and nothing seems to help. Most of the time I have to turn off wifi on my device and turn it back on in order to reconnect. I need to do this every few minutes for some devices. This firmware is completely broken.