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Forum Discussion
JMDAZ
Oct 16, 2019Aspirant
new night hawk RAX80 keeps dropping wired and wireless connections
New Nighthawk AX80 firmware:1.0.1.64_1.0.27 keeps dropping wired connections and wireless connections. I've had to reboot the router several times in the last week. This happens at random intervals...
plemans
Oct 16, 2019Guru - Experienced User
Did you do the update over a hardwired connection? And did you reset afterwards?
I've noticed the newer RAX devices firmware is still a little beta and responds very favorably to hard resets. And along the stream of being a bit beta, you can downgrade the firmware you're on to an earlier version. Maybe there's issues with the one you're on. If you do downgrade, make sure to do it over a hardwired connection and reset the device afterward.
JMDAZ
Oct 18, 2019Aspirant
all my Roku, TV's and game systems are hard wired, the laptops, phones, and a couple of consoles are wireless. I changed my wireless access password so it did not have special characters (not as secure as I would like), and that seemed to help connectivity. I haven't tried to downgrade my firmware version yet. I am also having trouble connecting my WAC104 access point. I can't get it to resolve to the new router. One of the challenges is the WAC factory settings are 192.168.0.x where the defaults for the new Nighthawks are 192.168.1.x. Makes setting up access points a little challenging.