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Forum Discussion
CC82
Feb 09, 2022Aspirant
New RAX29 AX2400 working but wired connections are not showing correct download speed
Installed new RAX29 AX2400 and all is working except when I do a speed test using different apps for the wired devices, they all come back barely showing over 100mbps. I pay for 200 from Verizon FIOS...
FURRYe38
Feb 09, 2022Guru - Experienced User
What Firmware version is currently loaded?
Your ISP modem already has a built in router and wifi. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup
- CC82Feb 09, 2022Aspirant
I only have internet from Verizon. They have a fiber box that has a 5' Cat 7 ethernet cable going from that to the router which was used to connect their g1100 to. All I did was replace their router with the Netgear. As I said it works except the speed tests with two wired divices barely show over 100mbps but the wifi is correct. With the Fios rouer and TP link ax1800 the wired speeds were consistant. About 250 for wifi and 300 for wired. The two wired devices are Fire Sticks 4k MAX. I just ran a another cat 5e cable to one the devices and nothing changed.
I even changed out the cat 7 from the Verion box to the router with a cat5e. Switched the cat 6 cables on all 4 ports and still a lower wired reading. I am not having an issues at this time with streaming with the wired devices. The cat 6 cables going to these two devices are 35' and 50'.
Is it possible that all 4 ports on this router are bad?
- CC82Feb 09, 2022Aspirant
Verison is V1.0.5.70_1