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Forum Discussion
ceh123
Oct 05, 2023Aspirant
New RAX70 router will not connect to unmanaged switch--seems to kill ISP Internet
Just installed a new RAX70 router connected to Spectrum ISP for Internet. Firmware updated. When I try to connect an unmanaged switch (TP Link or Netgear) to the any ETH-out port on the router, it w...
- Oct 06, 2023
Actiontec MOCA AP is connected to Netgear router ETH port.
Discovered that root cause of the problem may have been a bad connector on the backbone ETH network infrastructure for the building. All switches were affected by the resulting intermittent connectivity, which just happened to coincide with the testing. Other parts of network were not affected by the backbone issue. Replaced connectors at both ends of backbone line. So far, no further problems with switches. Embarrassing example of the usual advice to check all cables. Did so on the local devices and also tested the backbone but missed the issue because of the intermittent nature and its coincidence with the switch testing. Not absolutely sure that this explains all switch "fails" but hoping it does. Thanks for all the replies, which definitely helped narrow the issue.
FURRYe38
Oct 06, 2023Guru - Experienced User
Is this Actiontec ether over Coax connected to the RAX router?
I'd try a factory reset on the RAX and setup from scratch. Disconnect all but one wired PC and have a LAN switch at the ready to test with it connected to the RAX. After the router is setup, test with the wired PC with the router first. I presume this will work. Then connect the switch to the router and move the ethernet connected PC to the Switch and test. Problem still happen here?
ceh123
Oct 06, 2023Aspirant
Actiontec MOCA AP is connected to Netgear router ETH port.
Discovered that root cause of the problem may have been a bad connector on the backbone ETH network infrastructure for the building. All switches were affected by the resulting intermittent connectivity, which just happened to coincide with the testing. Other parts of network were not affected by the backbone issue. Replaced connectors at both ends of backbone line. So far, no further problems with switches. Embarrassing example of the usual advice to check all cables. Did so on the local devices and also tested the backbone but missed the issue because of the intermittent nature and its coincidence with the switch testing. Not absolutely sure that this explains all switch "fails" but hoping it does. Thanks for all the replies, which definitely helped narrow the issue.