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Forum Discussion
mattocaster
Jun 17, 2019Guide
New Rax80 MAJOR Problems!!
Hi! Just bouth the new Rax80 and set it up this friday with latest software. I have major problems. The Iphones loses internet, they detect the network and have full coverage but internet doesn't wor...
michaelkenward
Jun 18, 2019Guru - Experienced User
mattocaster wrote:
How do I revert the firmware and to what version should I rewert?
There is support for the RAX80, including a manual, at the end of this link:
>>>RAX80 | Product | Support | NETGEAR<<<
There is a library of firmware there. Take your pick.
The release notes explain how to install it.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It may help to reset the router to factory settings after the firmware flash.
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
- mattocasterJun 18, 2019Guide
Hi! I have 1.0.1.58 installed. I have reseted to factory default and have to wait and see how it turns out.
- michaelkenwardJun 18, 2019Guru - Experienced User
Good luck.
If it does not work, out, come back with detailed descriptions of those "problems".
- mattocasterJun 18, 2019GuideOk that didn’t work at all. What do i do now? A restore didn’t work. What happens is that wireless network Lise internet. I can connect all devices wireless with full network connection but Internet is dead, can’t egen connect to the Netgear App!