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Forum Discussion

SheriLynn1240's avatar
Aug 27, 2022

New router order not showing in my account

I just ordered a NETGEAR Nighthawk AX2400 WiFi 6 Router (RAX30) this afternoon but it is not showing in my account. How can I fond it? I may have 2 accounts. Not sure if that is the problem. Thanks for any help you can provide.

1 Reply


  • SheriLynn1240 wrote:

    Thanks for any help you can provide.


    This isn't the right place to ask for that sort of help.

     

    This is essentially a user-to-user forum, with some input from a small band of Netgear techies. You can try the official channels for that sort of help.

     

    Contact Us | MyNETGEAR

     

    There are a few Netgear moderators here, but this is the weekend and they are probably taking time off.