NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New router won't connect to the internet
I am in the position of not knowing what I don’t know, hence my request for guidance here. I have CenturyLink fiber internet (1 mbps) service at my home. The modem provided by CenturyLink is a nond...
I recommend you contact your ISP to have them help you with the serivces and configuration of the PPPoE. There maybe some settings needed. Make sure you can replaced there router with your router.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.