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Forum Discussion
New TCL Google TV will not connect to internet thru my AX5-RAX43 WiFi Router
I just purchased a TCL 65" Google TV from Best Buy. After trying to connect the TV to my WiFi and failing, I reached out to TCL Support. I confirmed with TCL Support that my WiFi signal strength was...
Are you using mixed mode wpa2/wpa3 for security?
Try setting it to just wpa2.
You could also just setup the guest network to wpa2 only mode.
FYI, the RAX43, isn't isn't a wifi 7 device.
I disconnected my AX5-RAX43 WiFi router and connected the original Frontier 5040 Router provided from my ISP. The Google TV connected right up.
I will need to investigate what settings are different between the AX5-RAX43 and the Frontier 5040 routers to determine why the Google TV would not connect the the AX5-RAX43.
Thanks for your suggestions.